Checklist to be used to develop goals and requirements for a project.
- What is to be benchmarked?
- What other organizations can be used for meaningful comparison with your own?
- What data collection method will you use?
- What is the current performance gap you are trying to eliminate?
- What are your performance goals and what is your desired future state?
- How are you going to communicate your benchmark findings?
- Have you established functional goals?
- Do you have buy-in from necessary stakeholders for these goals?
- Have you developed specific action plans?
- How will you implement these action plans and monitor progress towards bridging the identified performance gap?
- Following your action plans, have you re-measured and established a new benchmark?
- Has a leadership position been attained relative to other comparable organizations?
- Have the achieved practices from your action plans been integrated into processes?
Robert C. Camp, “Benchmarking: The Search for Industry Best Practices That Lead to Superior Performance”(Quality Press: 1989).
See also DMAIC Project Methodology Checklist