All Operations related checklists...
Business Process Mapping Checklist
Business Process Mapping Checklist
Business Process Mapping is drawing a picture of the steps involved in how something is done so that you can understand it and improve its effectiveness and efficiency. This checklist poses some critical questions to ensure the effective use of this tool.
- Mark all that apply .
- Do you have a clear understanding of what business process you are trying to address? In other words, what are you trying to make more effective and efficient?
- Is a business process map the right tool for the job? Or do the business problem and associated process require a more complex business tool such as a Value Stream Map (that involves more measurement) or perhaps a simpler tool, such as: critical thinking or a conversation that can inspire change.
- Does the process have a clear beginning and end?
- Does the process have a clear input?
- Does the process have a clear output?
- Is the process cross-functional? In other words, does it involve different areas of your organization in different steps?
- If you are working on a team, do all members have the right experience and training with business process mapping?
- Will you leverage specialized software such as Microsoft Visio to create your process map?
- What set of symbols will be used in your process map?
- What are all of the steps in the process? Are you being consistent with the level of detail you are capturing in your map throughout the whole process?
- Once you have mapped the current state of your business process, do you have a clear plan of action for how to redesign and then implement your improved process?